Receptionist - State Farm Agent Team Member Oakland

Receptionist - State Farm Agent Team Member

Full Time • Oakland
Responsive recruiter
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in June of 2011 after building a long career with State Farm that began in 1998 and spanned underwriting, claims, and agency field leadership. That background provided a well-rounded perspective on the business and a disciplined, high-standard approach to serving customers. I hold a bachelor’s degree in Business Administration, am a parent to one child, and enjoy traveling, discovering new restaurants, and following sports.

Our team includes four members who work in a focused, professional environment. We stay engaged in community charity efforts and offer a 401k, health benefits, and licensing reimbursement to support long-term growth. Our office culture values discipline, integrity, and accountability, and we’re looking for team members who are self-managing, resourceful, money-motivated, and able to take direction well.

This is an environment for people who want clear expectations, strong leadership, and the opportunity to build a meaningful, performance-driven career.

ROLE DESCRIPTION:
Kelly Wright - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $40,000.00 - $50,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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