Account Associate - State Farm Agent Team Member Oakland

Account Associate - State Farm Agent Team Member

Full Time • Oakland
Responsive recruiter
Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in June of 2011 after building a long career with State Farm that began in 1998 and spanned underwriting, claims, and agency field leadership. That background provided a well-rounded perspective on the business and a disciplined, high-standard approach to serving customers. I hold a bachelor’s degree in Business Administration, am a parent to one child, and enjoy traveling, discovering new restaurants, and following sports.

Our team includes four members who work in a focused, professional environment. We stay engaged in community charity efforts and offer a 401k, health benefits, and licensing reimbursement to support long-term growth. Our office culture values discipline, integrity, and accountability, and we’re looking for team members who are self-managing, resourceful, money-motivated, and able to take direction well.

This is an environment for people who want clear expectations, strong leadership, and the opportunity to build a meaningful, performance-driven career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Kelly Wright - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
Compensation: $50,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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